The Challenge
A mid-sized school district struggled with declining cleanliness across its facilities. Restrooms and classrooms were the biggest complaints from staff and parents. Custodians were doing their best but lacked formal training, consistent cleaning procedures, and knowledge about the proper use of chemicals and equipment. Each custodian cleaned differently, resulting in uneven results, safety concerns, and frustration. Absenteeism among both students and staff was also on the rise due to poor sanitation.
The Solution
Corker Consulting introduced a comprehensive custodial training program. The program included:
- A customized training manual with clear step-by-step procedures for classrooms, restrooms, carpet care, and hard floor maintenance.
- Hands-on seminars covering equipment care, bloodborne pathogens, and safety protocols.
- Online training modules (available in 50+ languages) to ensure ongoing learning and accessibility.
- Regular follow-up inspections and coaching to reinforce best practices and ensure accountability.
The Results
Within six months, the district reported measurable improvements:
- APPA cleaning scores improved from Level 4 (“Below Standard”) to Level 2–3 (“Ordinary to Above Average”).
- Absenteeism decreased as restroom sanitation and overall hygiene improved.
- Custodians reported higher confidence, pride, and consistency in their work.
- The district reduced chemical waste by 20% through proper product use and labeling.
- Staff and community members noted cleaner classrooms, restrooms, and common areas, which boosted morale and the district’s public image.
Conclusion: With structured custodial training, districts can overcome inconsistent cleaning practices, improve safety, and create healthier environments that directly support student success.